Last updated: August 17, 2026
Prodigy Tarps (Pty) Ltd ("We", "Us", or "Our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how We collect, use, store, share, and protect your personal data when you visit our website https://prodigytarps.com/ (the "Website") or engage with our services, in full compliance with South Africa’s Protection of Personal Information Act (POPIA) and the Promotion of Access to Information Act (PAIA).
1. Responsible Party Information
For the purposes of POPIA, Prodigy Tarps (Pty) Ltd operates as the "Responsible Party" determining the purpose and means of processing your personal information.
- Company Name: Prodigy Tarps (Pty) Ltd
- Physical Address: 3C Mboni Street, Industrial, Middelburg, Mpumalanga, 1050, South Africa
- Email: admin@prodigytarps.com
- Website: https://prodigytarps.com/
2. Personal Information We Collect
We collect personal information directly from you when you interact with our Website, request quotes, purchase products, or contact us. This includes:
- Identity and Contact Data: Name, surname, email address, phone number, billing/physical address, and company details.
- Technical and Usage Data: IP address, browser type and version, time zone, pages visited, duration of visit, and operating system collected via cookies and tracking tools.
- Inquiry and Transaction Data: Details regarding quote requests, order history, customer support communications, and transaction details.
3. Purpose and Lawful Basis for Processing
We process your personal information only when legally permissible under Section 11 of POPIA, including for the following purposes:
- Contract Performance: Processing quote requests, delivering tarpaulin products, fulfilling orders, and administering payment services.
- Legitimate Interests: Monitoring website security and health, improving business operations, and preventing fraudulent activities.
- Consent: Delivering electronic direct marketing communications (where required) and running non-essential analytics cookies managed via our Cookie Notice Banner.
- Legal Obligations: Complying with statutory South African accounting, tax (SARS), and regulatory requirements.
4. Analytics, Cookies, and Third-Party Tools
Our Website uses functional, performance, and analytical tools to ensure smooth operation and improve user experience. You can control non-essential tools via our Cookie Notice Banner.
- Google Analytics: Tracks aggregated, non-personally identifiable website traffic patterns and interaction metrics to help us optimize Website performance.
- Google Search Console: Used to monitor website search visibility, indexing, and technical performance without recording individual identity data.
- Third-Party Service Providers (Operators): We may share necessary data with trusted IT infrastructure hosts, web developers, logistics providers, or communication software bound by strict POPIA compliance contracts.
5. Cross-Border Data Transfers
Certain third-party service providers (such as Google cloud infrastructure and website backup servers) store or process data outside South Africa. Pursuant to Section 72 of POPIA, We ensure that cross-border data transfers only occur to countries with adequate data protection laws or under binding agreements that enforce equal privacy standards.
6. Data Security and Retention
We implement reasonable technical, physical, and organizational security measures to protect your personal information against unauthorized access, loss, destruction, or alteration.
We retain personal data only for as long as necessary to fulfill the operational purpose for which it was gathered, or as mandated by South African law (such as financial records retained for 5 years under tax requirements). When no longer needed, records are securely deleted or anonymized.
7. Your Rights Under POPIA
As a Data Subject in South Africa, you hold the following statutory rights:
- Right of Access: Request confirmation and details of personal information We hold about you.
- Right to Correction: Request the correction, update, or deletion of inaccurate, excessive, or outdated personal information.
- Right to Object: Object on reasonable grounds to the processing of your personal data or opt out of direct marketing at any time.
- Right to Withdraw Consent: Revoke previously granted consent for non-essential cookies or promotional messages.
- Right to Lodge a Complaint: File a complaint with the South African Information Regulator regarding our processing practices.
8. Direct Marketing Communications
We will only send direct electronic marketing (email or SMS) if you have explicitly consented (opted in), or if you are an existing customer receiving updates regarding similar products or services. Every commercial message includes a clear opt-out or unsubscribe option.
9. Updates to This Privacy Policy
We reserve the right to modify this Privacy Policy to reflect operational or legal updates under POPIA. Any modifications will be updated on this page alongside the revised "Last updated" date.
10. Contact Details & Information Regulator
To exercise your privacy rights or request information regarding this policy, please contact our Information Officer:
- Email: admin@prodigytarps.com
- Physical Address: Prodigy Tarps (Pty) Ltd, 3C Mboni Street, Industrial, Middelburg, Mpumalanga, 1050, South Africa
If you believe your personal data rights have been infringed, you may contact the South African Information Regulator:
- Website: https://inforegulator.org.za/
- General Enquiries: enquiries@inforegulator.org.za
- POPIA Complaints: POPIAComplaints@inforegulator.org.za
